Privacy Policy

Privacy Statement

When you visit this website 2bro-trading.com, we collect different data for different purposes. Below we explain which data we collect, for what purposes, how we get the data, what your rights are and how you can exercise them. 2bro-trading.com respects your privacy and ensures that all your personal data is treated confidentially and carefully secured.

• In our processing we comply with the requirements set by the privacy legislation. That means, among other things, that:
• we clearly state the purposes for which we process personal data. We do this via this privacy statement;
• we limit our collection of personal data to only the personal data necessary for legitimate purposes;
• we first ask you for explicit permission to process your personal data in cases where your permission is required;
• we take appropriate security measures to protect your personal data and also demand the same from parties that process personal data on our behalf;
• we respect your right to provide your personal data for inspection, correction or removal at your request.

2bro-trading.com is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose.

Personal data and data processing

In order to offer you a good and personal service, we need some information from you. If you register with us, your name, (email) address and telephone number will be stored. This data is only used for services that you have specifically requested, i.e. when you place an order with us or when you adjust your data. When a purchase agreement is concluded between you and a seller on our platform, this seller will process your personal data to process your order. Consult the privacy statement of the relevant seller or contact the seller for more information about how your personal data is handled.
2bro-trading.com processes various types of data.

Identity data

These are details that you enter during the ordering or registration process:

• Name and address details
• Email address
• Gender
• Date of Birth
• Phone number
• Mobile number

We use the order data to process your order and to deliver the package to you as soon as possible. Your e-mail address and telephone number can be useful if, for example, there is something wrong with your package. The e-mail address you enter here will not be used for marketing purposes. We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is required by law. In case of a suspicion of fraud or misuse of our webshop, we can hand over personal data to the competent authorities.

Newsletter data

When you register on our site via 'account', you can indicate whether you want to receive our digital newsletter with interesting offers. If you would like to receive our newsletter, please tick the box. If you want to unsubscribe from the newsletter, you can always do so via the link in the newsletter or by sending us a reply e-mail with the request to unsubscribe. Your other data will not be used for marketing purposes and we will not provide it to third parties for commercial purposes.

Traffic data

With traffic data you can think of registering an IP address*, installing a cookie** and registering click behavior and analyzing your navigation on our website. We use the traffic data to analyze the surfing behavior of our visitors. We look at how the navigation is used, which pages are visited and which articles are ordered, so that we can improve the familiarity, functionality and content of our site (and digital newsletters).

* An IP address is an Internet Protocol address that points to a unique destination on the Internet. This may mean that in some cases it can be traced directly to the visitor's computer. This information is essential to send the pages to the correct computer via the Internet.
** A cookie is a collection of data, a registration file, that a website transfers to a computer's hard drive for storage. Although a cookie does not identify the visitor, it does identify his computer. Our website installs a cookie to analyze your surfing behavior so that we can optimally compile our website.

Cookies are also used in our webshop. Cookies are also placed via third parties engaged by us. When you visit our webshop for the first time, a notice is displayed in which we explain why we use cookies. We regard your further use of our webshop as permission for this use of cookies. You are free to disable cookies through your browser. Keep in mind that our website may no longer work optimally.

We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they handle cookies, we refer you to the privacy statements of these parties (note: these can change regularly).

Location data

If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested for this at the time itself. This (location) data can also be stored and processed by the provider of, for example, the navigation/map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the relevant provider.

Provision to third parties

We may pass on your data to our partners and external sellers. Our partners deliver tailored advertisements based on your personal data. The third-party sellers offer their products on 2bro-trading.com. The partners and external sellers are involved in the execution of the purchase agreement that you conclude with us. These partners and external sellers are (partly) located outside the EU. We have strict agreements with them to comply with European privacy rules.
Purposes and data processing

Below is indicated for which purpose(s) 2bro-trading.com collects your data. 2bro-trading.com has specified purposes for processing your data.

We process identity and payment data for administrative purposes, such as:

• processing your order
• the delivery of your order to the delivery address chosen by you
• the payment of your order

We process newsletter and traffic data for communicative purposes, such as:

• sending a digital newsletter with interesting offers
• promoting the user-friendliness of the site.

Retention periods

The personal data described above will be kept for as long as necessary to process your orders, including warranty and return periods. After that, we store data for a maximum of two years for statistical purposes. The data will then be deleted, unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation).

Link through our website

The 2bro-trading.com website may contain third-party advertisements or links to other sites that are not under the control of 2bro-trading.com. 2bro-trading.com is in no way responsible for the content or compliance with the privacy rules by the administrators of the relevant sites. The inclusion of links to other sites also does not imply endorsement by 2bro-trading.com of the content of such sites.

Secure pages

The online payment options are secured. The pages are protected with SSL, so your data is sent encrypted and it is impossible for third parties to see your (credit card) data. You can check the security by right-clicking on the payment page and choosing 'Properties'. You will now see a window with the connection details. At 'Connection' it is stated that it concerns an SSL connection. Your credit card details, such as the number and expiration date, are of course not stored.

Rights of visitors and our customers

For questions about our privacy policy or questions regarding access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below. You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want us to limit the processing of personal data.
To prevent misuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must also send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.

confidentiality

The persons acting under the authority of the responsible party, as well as the responsible party itself and those who have access to personal data, are obliged to maintain the confidentiality of the personal data of which they become aware, except insofar as they are obliged to make statements by law or regulation.

Security

To prevent unauthorized access to your personal data, 2bro-trading.com has taken various security measures, including measures against unauthorized access, unauthorized use, unauthorized modification, unlawful and accidental destruction and accidental loss.

Personal Data Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Pursuant to privacy legislation, you also have the right to submit a complaint to the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.

Closing comments

If, after reading this privacy policy, you still have questions about the protection of your privacy during your visits to our website, please feel free to contact us in writing using the information below.
2bro-trading.com can adjust this privacy statement in the meantime when developments occur in the field of, for example, technology, legislation, processing or provision. Changes will be announced via this page.
Below you will find information about 2bro-trading.com if you want to contact us.

Address:
Nijverheidsstraat 18
2400 Mol Belgium

Privacy:
E-mail Antonio@2bro.be

Customer service:
E-mail Antonio@2bro.be

This privacy statement was last modified on 01-10-2022.